FAQ
FAQ
FAQ
1What does OEM mean and what services do you provide?
OEM (Original Equipment Manufacturer) refers to the process where we manufacture products under your brand. We provide full-service OEM and contract manufacturing for beverages, functional drinks, bird’s nest, collagen jelly, and herbal products — including formulation, sourcing, production, packaging, and delivery.
2What is your minimum order quantity (MOQ)?
Our MOQ typically starts at:500 bottles for standard formulas
Higher for fully customized formulations
We offer low MOQ OEM options to support startups and small businesses.
3Can I customize my own product formula?
Yes. We offer custom formulation services tailored to your needs — whether you're looking for a sugar-free drink, collagen-infused jelly, herbal tea, or a specific nutritional profile. Our R&D team will assist you throughout product development.
4Do you help with packaging?
Absolutely. We offer a wide range of custom bottle types, caps, shrink wraps, boxes, and provide labour service on labeling.
5Is Excellent Foodtech halal-certified?
Yes, we are a halal-certified OEM beverage manufacturer in Malaysia. Our facility is also MESTI and HACCP compliant, ensuring strict food safety and hygiene standards.
6How long does it take to produce an OEM beverage?
Typical timeline for sample development is around 1 week while for mass production is about 2 weeks time. Production time may vary based on packaging complexity or ingredient availability.
7Can you export to my country?
Yes. We currently export to Singapore, Hong Kong, Vietnam, Australia, Japan, Taiwan and more. We can assist with export documentation, logistics coordination, and compliance with destination country regulations.
8How do I get a quotation?
Please fill out our [OEM Inquiry Form] with the following: Desired Product Type (e.g. bird’s nest, collagen jelly, herbal drink), Custom or Standard Formula, Estimated Quantity and Packaging Preferences. Our sales team will get back to you within 1–2 business days with a personalized quotation.You may find the form here https://excellentfoodtech.com/contact/ or reach us at excellentfoodtech@gmail.com
9Is there a confidentiality agreement?
Yes. We take your brand and product seriously. Non-Disclosure Agreements (NDAs) can be signed to protect your proprietary formula, concept, and brand identity.
10Can I visit your manufacturing facility?
Yes. We welcome scheduled factory visits so you can understand our OEM production process and quality standards. Virtual meetings can also be arranged. Visiting must be planned at least 2 weeks in advance.
11Do you offer trial production or samples?
Yes, we provide sample development and tasting before final production. Sample fees will be charged based on the amount you wish to trial for sample.
12What types of products can you manufacture?
We specialize in a wide range of OEM beverage and health food products including: Ready-to-drink bird’s nest, Concentrated bird’s nest, White fungus drinks, Fish collagen jelly (halal), Herbal tonics and teas (e.g. Ba Zhen, Luo Han Guo), Sweet soup dessert (Tang Shui) and Custom wellness or functional beverages
Contact
For more information, you may contact:
Zi Kang: +6011 1539 3131
Yong Jia: +6010 777 2728
Carmen: +6012 209 6001
Kenny Goh: +6012 722 9881
Office: +607 2831072
excellentfoodtech@gmail.com
Excellent Foodtech
OEM Inquiry Form
Have questions about our products or services?
Fill out the contact form below with your details , and we’ll get back to you promptly.
- Desired product types: (eg. bird's nest drinks, collagen jelly, herbal drink...)
- Custom / Standard formula
- Estimated quantity (MOQ: 500)
- Packaging preferences (bowl / bottle, and the volume of each)